Skip to main content

Ongoing Tasks & Retainer

Your Shopify team, on retainer. Every week.

A monthly block of senior Shopify hours for continuous improvements: quick-turn fixes, performance monitoring, CRO experiments, and priority Slack access — without the overhead of hiring in-house. Priority execution via PULSE included.

Shugert zebra mascot — ongoing Shopify work

01

Quick-turn fixes & tasks

Theme tweaks, app installs, copy changes, new sections, bug fixes — usually shipped within 48 hours.

02

Performance monitoring

Weekly Core Web Vitals checks. Regression alerts. We catch the slowdowns before your customers do.

03

Always-on CRO experiments

A backlog of hypotheses prioritized every month. PDP, PLP, and checkout tests running continuously.

Capabilities

What we ship.

Monthly hour block (10 / 25 / 50+ hrs)
Priority Slack channel
Quick-turn theme & app fixes
Performance & uptime monitoring
CRO experiment backlog & rollout
SEO regression checks
App audits & replacements
Quarterly roadmap reviews
Direct access to senior engineers
Outcomes

Metrics we move.

Avg ticket turnaround
<48h
Hours used or rolled
100%
Avg yearly conversion lift
+18%
Surprise invoices
0
Frequently asked

What clients ask first.

What if I don't use all my hours?

Unused hours roll over for one month so you never lose what you paid for.

Can I scale up or down?

Yes — adjust your hour tier with 30 days' notice. No long-term lock-in beyond a 3-month minimum.

How fast do you respond?

Same business day on Slack. Most fixes ship within 48 hours, urgent issues same day.

Stop juggling freelancers. Get a real Shopify team.

Book a 20-minute intro call. We'll size the right retainer tier for your store and goals.